Thinking Sideways:

The Innovation of "The Right Care" Case Management Model 

Featuring Rikki Moye, Hillcrest HealthCare System


Innovation is around the corner

Out with the old, in with the new. As you enter 2021, now is the perfect time to put that new idea into action. That’s what innovation is all about. It starts with a new idea. Big or small. For Rikki Moye, Vice President of Case Management at Hillcrest HealthCare System, trying to find a better way for case management models to work was a big task to tackle. But it just took one simple act to drive the change her organization needed.

Hear how she led the way to a reimagined triad model, called The Right Care Model, and the steps she took to get from an idea to action to results.


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