How XSOLIS Eases AI Technology Fears

Artificial intelligence. Machine learning. Predictive analytics. These terms sound overwhelming if you’re not a data scientist. But, when it comes to XSOLIS’ Precision Utilization Management platform, CORTEX, you don’t need to understand the science behind AI or machine learning. XSOLIS takes care of that for you and provides an educational foundation for clients to ensure using the platform is as easy as possible.  

Clients don’t need to worry about what AI is; XSOLIS takes care of that.

Overcoming Fears

XSOLIS recognizes the apprehension clients may feel when they first learn about the CORTEX platform. That is perfectly normal.  

“Clients are typically on edge because they have to do something different and learn something else,” says Jennifer Grenga, Director of Implementation at XSOLIS. “But CORTEX streamlines their workflows so they can focus on patients who need their attention versus having to go through all the charts.” 

“Within a week of the implementation process, their minds are at ease,” she continues. “They see firsthand they don’t need to worry about or know what artificial intelligence is -- XSOLIS takes care of that.” 

The process of easing client fears about CORTEX technology starts before implementation. XSOLIS pairs clients with clinicians at other hospitals who have already implemented the tool. This connection allows them to hear from peers about precisely what to expect during and after implementation. 

“We want to make sure our clients have a counterpart throughout the process,” says Chris Bayham, COO at XSOLIS. “We want clients to be able to understand how AI helps in what they do clinically, not what AI is technically.”

The Client Experience

I was so amazed at how simple it was.

While it is one thing to say the technology is easy to use, it is another to hear from those who went through the CORTEX implementation process.  

“When I first started, I felt like I was in information overload,” says Karri Walde, a utilization review nurse at Whitman Hospital and Medical Center in Colfax, Washington. “But within literally a couple of weeks of using CORTEX, I was so amazed at how simple it was. I was not born tech-savvy, so I can honestly say that it is an intuitive process. And, once you've learned the process, it's so much more efficient, and I can't stress that enough.” 

See how easy CORTEX technology is for yourself. Schedule a demo today to see this powerful tool in action.