Xsolis is tasked with bringing innovation and new thinking to its client base, and that starts with building the right healthcare technology products and solutions for the right job.
When thinking about technology within the Utilization Review space, it helps to consider three “C’s”.
First are the “challenges” to overcome: what is Xsolis helping our clients do, and how are we helping them succeed? Xsolis’ roots in and relationships with Utilization Review teams across hospitals and hospital systems help us to truly understand the work to be done so we can build that understanding into product implementation and usage. Xsolis is always striving to make the Dragonfly platform more complete with the panel of patients covered.
The second C is the “comprehensive” nature of Xsolis’ work. This takes shape in making sure the Xsolis team is helping to support packaging and synopsis with intelligent data.
Third, Xsolis establishes a “clear” path of communication with the Utilization Review and Case Management teams served. Asking clinicians what they see as the greatest opportunities with the technology they use reduces the distance from the starting position to the finish line. Successes in UR technology, or any technology, are largely based on user feedback.
How does a product team use and gather that feedback? By listening, showing empathy, and reacting to client input through forums like the XCHANGE user conference, Client Advisory Board, as well as direct product feedback loops.
Through this feedback and the three Cs, Xsolis is disrupting the technology space. Often, the greatest inspiration comes from being dissatisfied with the status quo. That is why Xsolis’ team of data scientists, developers and product managers are always asking and always building to continue disrupting and to provide the best possible service to our clients and end users. The innovative spirit of Xsolis will always be to seek the right information at the right time about the right patient.