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Critical access hospitals have unique challenges that many other hospitals may not face. With fewer staff and greater revenue sensitivity, Utilization Management teams (or the staff member covering UM) at critical access hospitals do not have time to fight denials, wade through EMR records, or create in-depth reports.
Traditional Utilization Management tools are not tailored to help critical access hospitals with many of these key issues. Fortunately, CORTEX approaches UM from a different perspective - a perspective that better fits the way Critical Access Hospitals operate.